Thursday, May 31, 2012

Festa Italiana


Aristocrat Motors is proud to sponsor the 2012 Festa Italiana Car Show at Zona Rosa.

On Sunday, June 3rd, 2012 please join us at UNICO Kansas City’s Festa Italiana for a celebration of Italian motorsports. With new and classic models from Maserati, Lamborghini, Ferrari, Alfa Romeo, and Fiat, this event is sure to thrill.



We will be on hand with the all-new Maserati GranTurismo!

Admission is free and you can learn more at www.UnicoKC.org .

Land Rover Merriam Offroad Event


On June 16th, 2012 we will be holding our annual Land Rover Merriam off-road event. We will be hosting up to 50 customers and their Land Rover vehicles as we once again make the trip to Kansas Rocks Off-road park for a fun-filled day of getting dirty!

 
The event begins at Aristocrat Motors at 7:30 am where we will meet for a hot breakfast, go over directions, and do a quick safety check on all of the vehicles. After that we will depart for Ft. Scott, KS where the park is open to us all morning.


After going through the park we will have a complimentary lunch and everyone will head home!
Please RSVP by 6/10/2012 to Kevin.Smell@aristocratmotors.com to join up! Remember: Land Rovers Only!

Jaguar Club North America Concours D'Elegance


This past Saturday we had the opportunity to stop by the Jaguar Club of America Concours D’Elegance, a Jaguar car show at Crown Center. Over 70 Jaguar vehicles were in attendance, with everything from classic Jaguar coupes to bespoke Jaguar sedans.


To contrast against the Jaguars of old, we took the 2012 Jaguar XFR sedan, a 510 horsepower modern marvel, which attracted quite a crowd of its own.

Each of the vintage Jags were in pristine condition, ready for a rigorous evaluation process to determine best in show. Each Jaguar was judged on quality of restoration, cleanliness, and dozens of other detail points.
The winning car was a stunning 1951 Jaguar XK120 Roadster owned by James and Helen Boley.


I had the opportunity to speak with Rick Van Tuyl, president of the Heart of America Jaguar Club, who recommends that anyone with a Jaguar join! It’s easy and more information can be found on their website at: http://www.jcna.com/clubs/main.php?club=sc16&Vref=sc16

Charity Spotlight: Uplift


It’s 2 o’clock on Saturday afternoon, and while most people are at the pool or spending time with family I am in a nondescript warehouse off Truman Rd. just east of downtown. We are cooking, sorting, and prepping a fleet of Mercedes-Benz Sprinter vans for their delivery routes.
The Uplift vans being prepared for delivery.

We are at Uplift HQ, the home base for Uplift, a local charity that delivers meals to local homeless people twice a week. Here at the warehouse, complete with kitchen and sorting facilities, hot meals, sanitary items, clothing, and supplies are prepared and loaded onto 3 trucks that run 3 separate routes through the KC area.

Uplift: Powered by Mercedes-Benz

There’s two hours to go until the trucks depart as volunteers begin trickling in. Local families and churches rotate through the cooking duty, with scheduled cooks twice a week. I’m on lemonade duty, charged with making 7-12 gallons for each of the three trucks. Others are loading supplies such as socks, toilet paper, and canned goods (to hold them over until the next delivery day).

At 5:00 the trucks depart and our Aristocrat Motors service manager Jim Schmidt is driving the East route. Jim has been with Uplift for years. It started with his wife, Jennifer, who began helping out the organization. Eventually Jim joined, and they have been going out in the truck together for years. They now sit on the board of directors for the organization. Originally Uplift used old bread trucks to deliver, but have since then traded them out with Mercedes-Benz Sprinter vans, a more reliable and maneuverable alternative.

We arrive at the first stop, which is on the side of a highway by the edge of a large wood. Jim hops out of the driver’s seat and sets off into the trees, with me close behind. Amazingly there is a trail in this remote area of trees. After following along the trail we arrive at an enormous camp site. There are several pieced-together homes in the clearing, and Jim goes door to door, alerting them to our presence. He knows everyone there and I’m quickly introduced to all of the residents.

A makeshift home at a homeless camp.
We lead them out of the woods to the truck where all of them get a hot meal, some cold lemonade, and enough supplies to last them until the next time the truck comes by in a few days. I chat with a few of them while everyone else goes through the line, and each one displays an overwhelming sense of gratitude.
There are 14 more stops on the night’s route. Some of the stops are campsites like the first; others are under overpasses or behind warehouses. One is in a junkyard, another just off a highway. 

To give a little background on myself, I have a small one-bedroom apartment in the 909 Walnut Tower, the tallest residential building in Missouri and a part of the KC skyline. The east route stops are all within 5 miles of downtown with a direct view of my building.

The reason I mention this is while delivering meals it is easy to feel like being on a different planet. Situations that I couldn’t begin to relate to came into focus when a view of my building was constantly in sight, reminding me how well I have it.


After delivering to 15 stops and serving over 65 of Kansas City’s homeless we returned back to base. The trucks were cleaned, supplies refilled, and everything was reset in preparation of Tuesday’s run. After the last light was turned off I headed home with the profound feeling of satisfaction, both glad for what I have and happy to have helped someone in need. 

To get involved, visit www.Uplift.org for more information. You can donate, volunteer to sort, or sign up to deliver yourself!

Customer One Training


On Tuesday, Wednesday, and Thursday of last week the entire Mercedes-Benz staff here at Aristocrat Motors flew to Denver, CO for a new Mercedes-Benz customer service initiative titled Customer One. This interactive program was geared towards improving every step of your experience while buying a Mercedes-Benz.

A major highlight of the event was a focus on Mercedes-Benz heritage. Known as the brand that invented the car, Carl Benz filed the patent for an automobile 125 years ago. Since then Mercedes-Benz has been the global innovator in automobiles creating everything from ABS brakes to Traction Control, to the more recent innovations of PRE-SAFE and Attention Assist. In fact, Mercedes-Benz has filed 80,000 patents since it began in 1886. That’s 2 per day for the last 125 years!

In addition to covering the rich history behind Mercedes-Benz, we explored stories of how other luxury retailers delight their customers. Using examples from Nordstrom, Mont Blanc, and others, we came up with new ways to make the customer experience a special time for everyone that walks in our door.

Here at Aristocrat Motors we have always prided ourselves on the highest level of customer service, but like Mercedes-Benz, we can never stop innovating. That’s why we make the same promise to you that Carl Benz made over a century ago: The Best or Nothing

For a video showing how Mercedes-Benz has never stopped innovating, check out : http://www.youtube.com/watch?v=51b8TPmgofk